FAQ

Can I feed the Daily Health Essential to my puppy / kitten?
The Daily Health Essential is suitable for dogs and cats of all breeds and ages, however, it is not likely that young pets in the development stages will require extra health support.
How many Daily Health Essential tablets should I feed my pets?
Feed 1 tablet for every 5kg. For example, if you pet weighed 1-5kg, give 1 tablet’ 6-10kg, give 2 tablets. You can always contact our support team if you are unsure about the dosage.
Is there a best time to feed my pets the Daily Health Essential?
Feel free to feed your pet the Daily Health Essential anytime during the day.
Can I feed the Daily Health Essential alongside my pet’s current food and diet?
Yes, you can! Daily Health Essential can be fed with food or on its own. The easiest way would be mix into their food in its tablet form, or it can be feed to your pet directly, you can also crush it up and mix in with their normal food if needed.
Can I mix the Daily Health Essential with other supplements I currently feed my pets?
All natural ingredients used in DHE are sourced from high quality providers and produced with our US patented extraction method which eliminates all harmful and nasty substances.

However, we do know know enough about other supplements, if in any doubts please consult a vet before giving it to your pets.
How safe is Daily Health Essential?
Daily Health Essential is very safe and human-grade! The formula of DHE was initially produced for human use, and has been in the market for more than 30 years, Daily Health Essential was born when we noticed that pets has the same needs as us, they too have health issues that are avoidable if protected early on.

We put in long hours of research, collaborated with professionals to make sure these tablets are safe to consume by animals too. All our products went through high standard quality control in Japan and are lab tested.
How do I Know Daily Health Essential is working?
Daily Health Essential supports overall wellbeing for your pet. You may take notice in physical strength, urinal health, etc, and you can also use blood tests results as monitoring tool.
Is the Daily Essential suitable for a hypoallergenic diet?
Our supplement is made of 100% natural ingredients. However, we would always advise you to consult your vet before feeding the Daily Health Essential to your pets if they are on a hypoallergenic diet.
How to track my order?
Once your order has been dispatched, you should receive an email from us with a tracking number. Which you will be able to find information about your delivery. We are here to help if you come across any difficulties with tracking your package.
How long does a delivery take?
We offer UK express delivery, please expect at least 48 hours for express delivery to arrive (once the package is posted out). We aim for the package to arrive within 48 via Royal Mail delivery.
Do you deliver at the weekend?
All our deliveries are processed during the week. Unfortunately, we do not currently support weekend deliveries. Our daily cut off time for shipping orders out the same day is 9am GMT. Any orders placed after 9am will be dispatched the following day. Any orders placed on a Friday after 9am will be dispatched on the following Monday morning.
Can I change my delivery address?
If you have moved or wish to send your delivery to another address differ from your original shipping address in our system, please contact hello@ikiiki.co.uk and our team will be able to assist with that.
Can I return or refund?
At IKI IKI, we’re so confident our supplement makes a positive impact in your pets’ lives. We hope your pet loves our product, but if they’re not keen we’ll happily offer a refund with products in their original packaging. For detail information regarding our refund policy, please view: https://ikiiki.co.uk/pages/return-refund